Privacy Policy

This is a translation for convenience. The Korean-language version is the official and legally binding version.

Service name: Balbadak · Effective date: August 21, 2026 (amended) · Previous effective date: June 15, 2026

Balbadak (hereinafter the "Service") complies with the Personal Information Protection Act (PIPA) of Korea and related laws, and establishes the following privacy policy to protect users' personal information.

1. Personal Information Collected and Methods of Collection

CategoryItemsTime of Collection
Social loginEmail address, social account identifier, profile nameUpon Google/Apple login
ProfileNickname (username), display nameUpon sign-up / profile setup
Location informationLocation coordinates directly specified by the user when leaving a memo (footprint)When writing a memo
Personal location information
(optional)
The device's current location coordinates and travelled route
※ Collected only when the user actively turns on real-time location sharing
From the start until the end of location sharing
User-generated contentMemo title/description, comments, likes, visibility settingsWhile using the Service
Automatically collectedDevice information, access logs, push notification tokenWhile using the Service

※ When using the Service as a guest (non-member), no identifying information such as email is collected.

2. Purpose of Collection and Use of Personal Information

3. Retention and Use Period

Upon withdrawal of membership or achievement of the purpose of collecting and using personal information, the information is destroyed without delay. The specific retention and destruction criteria are as follows.

CategoryRetention Period / Time of Destruction
Account/profile (username, display name)Anonymized immediately upon membership withdrawal
Memos/comments deleted by the userMade private immediately upon deletion, then permanently and irrecoverably destroyed after 30 days (a grace period for recovery from accidental deletion)
Content isolated due to being reportedKept in an access-blocked state until review is completed for compliance with relevant laws and dispute resolution, then destroyed
Automatically collected information such as access logs3 months from the date of collection
Current location and travelled route from real-time location sharingDestroyed immediately when sharing ends (manual stop or expiry)
Records confirming the use/provision of location information6 months, pursuant to Article 16(2) of the Act on the Protection and Use of Location Information (coordinates are not included)

Where there is a separate retention obligation under relevant laws (such as the Act on Consumer Protection in Electronic Commerce and the Protection of Communications Secrets Act), the information is retained for the applicable period.

4. Provision of Personal Information to Third Parties

The Service does not provide users' personal information to external parties. However, in the following cases information is displayed to other users according to the user's own settings and consent.

5. Outsourcing of Personal Information Processing and Overseas Transfer

For the operation of the Service, personal information is outsourced for processing as follows, and some information is stored and processed overseas.

TrusteeCountry of TransferOutsourced WorkItems Transferred
Supabase, Inc.Japan (Tokyo, servers) / United States (headquarters)Database and authentication hostingAll account and content data
Vercel, Inc.United StatesApplication hostingAccess logs
Google LLCUnited StatesSocial login, map servicesEmail and account identifier

Time/method of transfer: transmitted over the network while using the Service · Retention period: until termination of the outsourcing contract or membership withdrawal

6. Processing of Location Information

The Service's processing of location information is clearly divided into the following two categories.

(1) Default — the location of a memo (footprint)

The Service stores only the location directly specified by the user for the purpose of writing a memo. The "my current location" shown on the map is used only within the device and is not stored on the server. Within this scope, the user's real-time location is not continuously collected or tracked.

(2) Optional — real-time location sharing (separate consent required)

Only where the user actively turns on location sharing in a group, the Service collects the device's current location and travelled route until sharing ends, and displays them to approved members of that group.

Details concerning real-time location sharing are set out in the Location-Based Services Terms of Use. The Service completed its location-based services business filing on August 13, 2026 in accordance with the Act on the Protection and Use of Location Information.

7. Rights of Users and Legal Representatives

Users may at any time request to access, correct, delete, or suspend the processing of their personal information. Membership withdrawal can be processed directly within the app under [My Info] → [Withdraw Membership]; upon withdrawal, identifying information such as the username and display name is anonymized immediately, and the memos and comments written by the user are made private and then destroyed. Other requests may be submitted to the contact below. Sign-up by children under the age of 14 is restricted.

8. Destruction of Personal Information

Upon the lapse of the retention period or achievement of the processing purpose, electronic files are destroyed in an irrecoverable manner. Content deleted by a user is automatically destroyed after a 30-day grace period for recovery from accidental deletion, and upon membership withdrawal, identifying information is anonymized immediately.

9. Personal Information Protection Officer and Location Information Manager

RoleNameContact
Personal Information Protection Officer박미혜 (Mihye Park)olin00002@gmail.com
Location Information Manager안현진 (Hyeonjin An)pazorigi@naver.com

Business operator: 박미혜 (Mihye Park) · Business registration no. 750-11-00547 · 116, 1F-A, Yeonsu Prugio Complex 1, 130-3 Beotkkot-ro, Yeonsu-gu, Incheon, Republic of Korea

Remedies for Infringement of Rights

If you need consultation or wish to report a privacy infringement, you may contact the following organisations.

· Personal Information Dispute Mediation Committee: 1833-6972 / www.kopico.go.kr
· Privacy Infringement Report Center: 118 / privacy.kisa.or.kr
· Supreme Prosecutors' Office Cyber Investigation Division: 1301 · National Police Agency Cyber Bureau: 182

10. Duty of Notification

This policy takes effect on August 21, 2026, and in the event of any additions, deletions, or modifications to its contents, notice will be given 7 days prior to the effective date.

Revision history: Enacted June 15, 2026 · Amendment announced August 14, 2026 (effective August 21, 2026) — Articles 1, 2, 3, 4, 6, and 9 amended in connection with the introduction of real-time location sharing

View Terms of Service · View Location-Based Services Terms · Back to Balbadak